REFUND AND RETURNS POLICY

At Shopvis.xyz, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy to ensure a smooth shopping experience.

1. Eligibility for Returns

  • Items must be unused, unopened, and in their original packaging.
  • Returns must be requested within 14 days of the delivery date.
  • Products that have been used, damaged, or altered are not eligible for returns.

2. Return Process

  1. Contact Us – To initiate a return, please reach out to our support team via:
  2. Approval & Instructions – Once your return request is approved, we will provide you with return shipping instructions.
  3. Shipping the Item – Customers are responsible for return shipping costs, unless the return is due to a defective or incorrect item.
  4. Processing the Refund – Once we receive and inspect the item, your refund will be processed within 5-7 business days.

3. Non-Returnable Items

  • Opened or used perfume bottles.
  • Clearance or final sale items.
  • Gift cards and promotional items.

4. Contact us

📍 Address: 56 Shoreview Dr, Yonkers, New York, United States
📞 Phone: (620) 603-6027
🌐 Website: shopvis.xyz
📧 Email: info@gymevis.xyz